Buying from us is both secure and simple. You can browse anytime, but in order to purchase anything, first you'll need to set up an account. Here you'll be able to manage your orders, save your basket and make use of our great wishlist facility. Once you've found something you like, add it to the basket and follow our simple five-step purchasing process – it's that easy.

Once your order has been submitted, we will send you confirmation that it is being processed. Although we try and keep as much in stock as possible and aim to get the goods to you asap, the majority of our products are sourced from Europe and so you'll need to take into account varied delivery lead times.

Once your order is confirmed, we'll then be in touch with a proposed delivery date. If this date suits then simply wait for your goods to be delivered. If not, then you'll need to get in touch either by phone or email to arrange an appropriate delivery date or change your delivery address.

We'll also let you know when your order is dispatched and although you can track your order's status online via your account, don't hesitate to contact Ray if you have a query.

See our delivery page for separate details on prices and times.